Aaron Elliott

1. Communauté
2. Feedback - Ticketing System (Support)
3. Functionality to pause an SLA

Cheers for the update Scott. Would be great to get some movement on this one.

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• Aaron Elliott
• Création 1 juin 2021 21:08
• 0 vote

1. Communauté
2. Feedback - Ticketing System (Support)
3. Functionality to pause an SLA

+1 vote for me too. I believe this to be a major flaw in the way the pending status works with SLAs. I also have scenarios where we are waiting on further information on from a customer, but the la...

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• Aaron Elliott
• Création 15 juillet 2019 22:44
• 0 vote

1. Communauté
2. Feedback - Help Center (Guide)
3. Include Community Discussion content in the bot

I think this is a great idea. This will help drive users to the community.

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• Aaron Elliott
• Création 26 février 2019 21:38
• 1 vote

1. Communauté
2. Feedback - Ticketing System (Support)
3. Attachments on Organizations

+1 for me. Need to be able to add attachments to Organizations.

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• Aaron Elliott
• Création 18 septembre 2018 03:53
• 1 vote