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Luiz Carlos Poleza Junior's Avatar

Luiz Carlos Poleza Junior

Adhésion le 16 avr. 2021

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Dernière activité le 22 oct. 2021

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Dernière activité effectuée par Luiz Carlos Poleza Junior

Luiz Carlos Poleza Junior a ajouté un commentaire,

Commentaire de la communauté Feedback - Ticketing system (Support)

I did install the plugin, however it does NOT BLOCK users from uploading restrict filetypes.

The ticket open as unusual, and the attachment is still visible from Support (although restricted, but this can also be circunvented by agents)

We need a option to REJECT or to BLOCK UPLOAD for certain filetypes

Afficher le commentaire · Publication le 17 janv. 2021 · Luiz Carlos Poleza Junior

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Luiz Carlos Poleza Junior a ajouté un commentaire,

CommentaireHow to fix access issues

Anastasios Kasiolas solution also worked for me.

Thank you sir

Afficher le commentaire · Publication le 12 janv. 2021 · Luiz Carlos Poleza Junior

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Luiz Carlos Poleza Junior a ajouté un commentaire,

CommentaireHow to fix access issues

Same problem here.

Testing through Google Admin or clicking on Zendesk on apps menu (i.e. Gmail) works fine.

But not working when trying directly from zendesk (on a new computer or anonymous tab on chrome)

 

Any hints?

Afficher le commentaire · Publication le 10 janv. 2021 · Luiz Carlos Poleza Junior

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