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Curtis Bateson
Adhésion le 16 avr. 2021
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Dernière activité le 27 oct. 2021
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Dernière activité effectuée par Curtis Bateson
Curtis Bateson a ajouté un commentaire,
Commentaire de la communauté Feedback - Ticketing system (Support)
Our team would also like to see the linked problem ticket field available for use in trigger conditions.
We were hoping to set up a trigger that would detect when an incident ticket is assigned to a problem ticket that is closed. These tickets can be lost for a long time if nobody notices and it's frustrating that we aren't able to use triggers to alleviate this problem.
Afficher le commentaire · Publication le 08 oct. 2020 · Curtis Bateson
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