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Richard Ly

Adhésion le 16 avr. 2021

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Dernière activité le 27 oct. 2021

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Richard Ly a ajouté un commentaire,

CommentaireExplore recipes

Great article and exactly what we were looking for. We were able to use this to show the number and percentage of total tickets in the same table.

Thanks for the write-up.

Afficher le commentaire · Publication le 19 janv. 2021 · Richard Ly

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Richard Ly a ajouté un commentaire,

Commentaire de la communauté Feedback - Ticketing system (Support)

+1 for adding multi-select fields as a condition option on form conditional fields.

Afficher le commentaire · Publication le 31 oct. 2020 · Richard Ly

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Richard Ly a ajouté un commentaire,

Commentaire de la communauté Discussion - Tips and best practices from the community

Great article and easy to follow.

Thanks for putting this together.

Afficher le commentaire · Publication le 23 sept. 2020 · Richard Ly

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Richard Ly a ajouté un commentaire,

Commentaire de la communauté Feedback - Help Center (Guide)

We would love to have this feature as well. 

One example use case is that there are hundreds of error codes across multiple platforms. Scrolling through a list of error codes to find the one the customer is experiencing can be a time consuming process for our agents.

Afficher le commentaire · Publication le 24 juil. 2020 · Richard Ly

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