Dennis Beltran
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Activité totale17
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Dernière activité
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Membre depuis
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Abonné à0 utilisateur
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Abonnés0 utilisateur
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Votes7
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Abonnements3
Aperçu des activités
Dernière activité effectuée par Dennis Beltran-
Dennis Beltran a ajouté un commentaire,
Hi @nicole! Is this EAP already live? I just noticed it listed here and signed up!
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Dennis Beltran a ajouté un commentaire,
@nicole Would love this feature as well. Added my vote and follow.
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Dennis Beltran a ajouté un commentaire,
Thanks, Nicole! Just wanted to share the same sentiment of others wanting to have this feature built into the product :)
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Dennis Beltran a ajouté un commentaire,
Other Zendesk users like Slack and Clio seem to have hacked/custom coded their own downvote feedback. Their implementation is simple, clean and too the point. I suggest the Zendesk Product Team rea...
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Dennis Beltran a ajouté un commentaire,
Thank you, Brett. I still have yet to hear back from your Customer Advocacy team to troubleshoot our issues with labels not being factored into search results. Just wanted to follow up!
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Dennis Beltran a ajouté un commentaire,
Beyond resetting the votes, are there any plans to add an article feedback window for downvotes? I see other companies like Slack and Clio coded their own. I think Zendesk should build it natively.
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Dennis Beltran a ajouté un commentaire,
+1 here! It would be great to be able to reset once an article is edited. We have also just found that article vote percentage heavily affects our search results in our Help Center. Labels don't se...