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Quinton Myers
Adhésion le 15 avr. 2021
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Dernière activité le 22 oct. 2021
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Dernière activité effectuée par Quinton Myers
Quinton Myers a ajouté un commentaire,
I've found that you're able to create custom ticket exports within Good Data. This is a viable work around...
Afficher le commentaire · Publication le 21 nov. 2018 · Quinton Myers
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Quinton Myers a ajouté un commentaire,
An alternative to this is setting your 'close ticket' trigger to longer than 28 days (default). I set my tickets to never auto close until after a year old so I can go back and code my tickets as necessary.
Side note: Merged tickets automatically are set as a 'closed' status and cannot be edited. +1 on the original post...
Afficher le commentaire · Publication le 15 févr. 2018 · Quinton Myers
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Quinton Myers a ajouté un commentaire,
Hi All,
Late to the party, but wanted to add that my org could use this feature as well. Our client success team could leverage this to make sure our clients are well informed and have the functionality to get the data they need.
Thanks,
Q
Afficher le commentaire · Publication le 12 févr. 2018 · Quinton Myers
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