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Louise Stolborg Vuorela's Avatar

Louise Stolborg Vuorela

Adhésion le 15 avr. 2021

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Dernière activité le 28 avr. 2022

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Dernière activité effectuée par Louise Stolborg Vuorela

Louise Stolborg Vuorela a ajouté un commentaire,

CommentaireWorking with articles in the knowledge base

Hi!

 

Is restoring an older version compatible with content blocks?

I tried with a draft i was working on, and it seems all the content blocks just disappeared.

Afficher le commentaire · Publication le 28 avr. 2022 · Louise Stolborg Vuorela

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Louise Stolborg Vuorela a ajouté un commentaire,

CommentaireWorking with articles in the knowledge base

Hi

Are there any news on pictures in the content blocks?

Our users rarely login, so most guides would include a how to log in with images to assist them. Images in content blocks would really make that easier

Afficher le commentaire · Publication le 03 déc. 2021 · Louise Stolborg Vuorela

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Louise Stolborg Vuorela a ajouté un commentaire,

Commentaire de la communauté Q&A - Apps and integrations

Hi

I need my zendisk ticket to automatically change to open when someone comments (but doesn't change the status) on a jira ticket. Is that possible? I can't see how to do that in your guides.

Best, Louise

Afficher le commentaire · Publication le 18 nov. 2021 · Louise Stolborg Vuorela

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Louise Stolborg Vuorela a ajouté un commentaire,

Commentaire de la communauté Feedback - Community Forums (Gather)

Hi Bogdan

 

That's nice, but from what i gather, it only makes a list of guides that need verification. It doesn't automatically retire articles after a specific amount of time, which is what i need

Afficher le commentaire · Publication le 27 févr. 2019 · Louise Stolborg Vuorela

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Louise Stolborg Vuorela a ajouté un commentaire,

Commentaire de la communauté Feedback - Community Forums (Gather)

This post is over 2 years old. Are there any news? has it become a feature or is it dead?

I am currently looking for this feature for our own zendesk helpdesk-site

Afficher le commentaire · Publication le 26 févr. 2019 · Louise Stolborg Vuorela

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Louise Stolborg Vuorela a ajouté un commentaire,

Commentaire de la communauté Q&A - Help center and community

Hi

 

I have deleted some categories in our helpsite, but anyone using bookmarked url for reaching that specific categori is told that the link doesn't work anymore. Is there some way to redirect to just the helpcenter? I've looked around a lot, and the only thing i can find is redicrects from deleted articles. But how do i redirect from a deletetd categori?

Afficher le commentaire · Publication le 01 nov. 2018 · Louise Stolborg Vuorela

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