Steve Slaviero
-
Activité totale8
-
Dernière activité
-
Membre depuis
-
Abonné à0 utilisateur
-
Abonnés0 utilisateur
-
Votes0
-
Abonnements5
Aperçu des activités
Dernière activité effectuée par Steve Slaviero-
Steve Slaviero a créé une publication,
More Microsoft Teams Zendesk integrations?
Hi Team, Wondering if there is more coming in terms Bots (Answer Bot) or other cool integrations coming to MS Teams? I did notice there was some EAP's for Slack. Answer bot would be pretty cool! ...
-
Steve Slaviero a ajouté un commentaire,
Hi Both, Thanks for the very prompt replies! Jim - OK, makes sense - I guess it's the add/remove of tags that stops it re-running. Correct? Ryan - how would you setup an automation to send CSAT a...
-
Steve Slaviero a ajouté un commentaire,
Hi Jim, Just looking at automation part and comparing against the default CSAT rule when you turn it on. The default rule has a condition for: Ticket Hours since solved - (calendar) is - 24 Should...