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Dustin King

Adhésion le 15 avr. 2021

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Dernière activité le 05 févr. 2025

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Dustin King a ajouté un commentaire,

CommentaireMetrics, attributes, and filters

One of the dashboards listed in “Updates required” regarding the formula errors is the default “Zendesk Guide” dashboard. Given we are unable to edit this pre-built by Zendesk dashboards and the reports therein, is it being fixed on Zendesk's end to avoid it becoming unusable after August 13?
Edit: After updating the rest of our dashboards/reports, I no longer see the default Zendesk Guide present, presumably it's been fixed since my initial comment.

Afficher le commentaire · Modification le 24 mai 2024 · Dustin King

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Dustin King a ajouté un commentaire,

Commentaire de la communauté Feedback - Reporting and analytics (Explore)

Is the import tool to transition more easily (rather than having to recreate all of our dashboards from scratch) still planned for availability before phase 3 (and if so is there an updated timeline on when that might be)? That seems vital to be able to make use of reporting after the existing dashboard builder is phased out.

Afficher le commentaire · Modification le 21 mai 2024 · Dustin King

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Dustin King a ajouté un commentaire,

Commentaire de la communauté Feedback - Reporting and analytics (Explore)

Although this seems to have been fixed for exporting directly from a dashboard, it looks like scheduled delivery of dashboards that include the Excel export still remove formatting (such as in my case, changing timestamps back to default). Will the scheduled delivery feature be updated to reflect this change as well?

Afficher le commentaire · Publication le 10 août 2021 · Dustin King

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