Ross Newton

1. Communauté
2. Feedback - Help Center (Guide)
3. Copy / Duplicate Help Centre articles

Finally! Content Blocks could work!  So instead of the same article in multiple sections, it's multiple articles with the same content block in each article. Fair enough! Beggars (Zendesk users) ca...

• Afficher le commentaire
• Ross Newton
• Création 16 juin 2020 16:59
• 2 votes

1. Communauté
2. Feedback - Help Center (Guide)
3. Copy / Duplicate Help Centre articles

When I receive "Announcement" emails from Zendesk about link colors and field labels being updated - and we have major critical features needed for KB like this since 2015 - does anyone get the se...

• Afficher le commentaire
• Ross Newton
• Création 11 août 2018 01:20
• 0 vote

1. Communauté
2. Feedback - Help Center (Guide)
3. Copy / Duplicate Help Centre articles

Ah yes, another obvious missing feature from Zendesk Guide.  With TWO YEARS of customer comments asking for the feature.  What's the status on this? Why would you not have such a basic feature!? I ...

• Afficher le commentaire
• Ross Newton
• Création 27 novembre 2017 22:32
• 2 votes