Cedric F. Jacob

1. Communauté
2. Feedback - Chat and Messaging (Chat)
3. how to add an hyperlink in a chat message ?

This is really something a lot of my clients need. Please consider.

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• Cedric F. Jacob
• Création 19 juillet 2022 08:32
• 1 vote

1. Communauté
2. Zendesk Suite Q&A
3. Email signature line breaks

Hey guys, Some of my clients had a similar issue, so I created an app. My new Signature 4 Groups app might be helpful here. It allows admins to set one signature per group using any placeholders, ...

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• Cedric F. Jacob
• Création 2 avril 2018 18:51
• 0 vote

1. Communauté
2. Zendesk Suite Q&A
3. Best practices for setting the environment variables for a custom build application?

Hey Sorin, I had some time and made this one for you: { "name": "ACS Customer Information", "author": { "name": "s v", "email": "sv@xxx.xxx", "url": "" }, "defaultLocale": "en", "private": true, "l...

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• Cedric F. Jacob
• Création 12 mai 2017 20:38
• 0 vote

1. Communauté
2. Zendesk Suite Q&A
3. Best practices for setting the environment variables for a custom build application?

Can you try adding all your settings under "parameters"?  You can see a few different type of parameters / settings here: "parameters": [ { "name": "subdomain", "type": "text", "requi...

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• Cedric F. Jacob
• Création 12 mai 2017 18:24
• 0 vote

1. Communauté
2. Zendesk Apps Framework (ZAF) Q&A
3. App Configuration using v2

Hi Eswari, I hope this message finds you well and healthy. You would do this by adding parameters to your manifest file: "parameters": [ { "name": "subdomain", "type": "text", "requir...

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• Cedric F. Jacob
• Création 2 mai 2017 14:40
• 0 vote

1. Communauté
2. Zendesk Suite Q&A
3. Best practices for setting the environment variables for a custom build application?

Thanks Nicole!

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• Cedric F. Jacob
• Création 1 mai 2017 22:00
• 0 vote

1. Communauté
2. Zendesk Suite Q&A
3. Best practices for setting the environment variables for a custom build application?

You are very welcome Sorin.

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• Cedric F. Jacob
• Création 1 mai 2017 16:41
• 0 vote

1. Communauté
2. Zendesk Suite Q&A
3. Best practices for setting the environment variables for a custom build application?

Hi Sorin, No worries at all. One would actually only name the parameters in the manifest file. The manifest file does not hold the values. It is more of a placeholder.  The actual values are applie...

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• Cedric F. Jacob
• Création 1 mai 2017 15:01
• 0 vote

1. Communauté
2. Zendesk Suite Q&A
3. Best practices for setting the environment variables for a custom build application?

Hi Sorin, I hope this message finds you well and healthy. I think what you need is a settings page for the user of the app. Did you use the new framework for the app?   You can allow users to enter...

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• Cedric F. Jacob
• Création 1 mai 2017 14:15
• 0 vote