
Andrea Saez
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Aperçu des activités
Dernière activité effectuée par Andrea Saez-
Andrea Saez a ajouté un commentaire,
Hi Raquel, I think that Zendesk has changed how they identify languages, so you may have to use 'fr' or 'en-us' instead of writing it out as 'Français'. Hope that helps!
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Andrea Saez a ajouté un commentaire,
Awesome stuff, Andrew! I've passed this on to our design team so we can get up our own customized version :)
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Andrea Saez a ajouté un commentaire,
*pops in* NEAT! *pops out*
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Andrea Saez a ajouté un commentaire,
+1
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Andrea Saez a ajouté un commentaire,
We tried using them inside our app, but decided to go full time with it on our website. It's actually a really great converter. We've gotten great feedback from our clients saying that they love th...
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Andrea Saez a ajouté un commentaire,
You can set a trigger to autoassign to a group or person and remain as 'new' until there's been any action on it. Remember that Zendesk is based on ITIL. If what you need is for new tickets to hav...
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Andrea Saez a ajouté un commentaire,
That's great, thanks Carlos! I'll add it to the original post above. Sorry I wasn't around to answer your question yesterday, I'm in the UK !
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Andrea Saez a ajouté un commentaire,
Hi Joeg, You're better off contacting the team via Zendesk Labs, as they manage the app directly. Keep in mind this isn't an official Zendesk app at all, just a little nifty thing a group of peopl...
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Andrea Saez a ajouté un commentaire,
Hey Roumen, That is part of the standard template they're using. You should be able to locate it with <section class="hero-unit"> and adding the correct color background to it
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Andrea Saez a ajouté un commentaire,
Great stuff! We also do a bump-bump-solve here :)