Recherches récentes
Pas de recherche récente
Mustafa Habib
Adhésion le 15 avr. 2021
·
Dernière activité le 27 oct. 2021
Suivis
0
Abonnés
0
Activité totale
9
Votes
3
Abonnements
4
APERÇU DES ACTIVITÉS
BADGES
ARTICLES
PUBLICATIONS
COMMENTAIRES DE LA COMMUNAUTÉ
COMMENTAIRES SUR L’ARTICLE
APERÇU DES ACTIVITÉS
Dernière activité effectuée par Mustafa Habib
Mustafa Habib a ajouté un commentaire,
@Wes Drury
Hi Wes, I'm using font awesome! any help would be appreciated! :)
Afficher le commentaire · Publication le 06 nov. 2016 · Mustafa Habib
0
Abonnés
0
Votes
0
Commentaire
Mustafa Habib a ajouté un commentaire,
We are using Macros as pre-prepared answers.
What we would love to do is to see if we can measure how much time we take to solve tickets by each macro and compare it to other tickets that don't use Macro. We already sat up the avg time spent metric and we tried assigning tags for each macro but it didn't work!
Can we use the about custom field to report on the average time spent per ticket according to a value assigned by this custom field in every ticket?
Afficher le commentaire · Publication le 05 juil. 2016 · Mustafa Habib
0
Abonnés
0
Votes
0
Commentaire