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Rocco Pigneri
Adhésion le 15 avr. 2021
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Dernière activité le 26 oct. 2021
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Dernière activité effectuée par Rocco Pigneri
Rocco Pigneri a ajouté un commentaire,
Two years later, I would still love to see attachments added to community posts!
Afficher le commentaire · Publication le 18 déc. 2018 · Rocco Pigneri
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Rocco Pigneri a ajouté un commentaire,
As with everyone else, I would love to see this feature built into Zendesk. It costs a lot of time to route these files through Support tickets and simply feels really cheap.
Thank you,
Rocco
Afficher le commentaire · Publication le 19 mai 2017 · Rocco Pigneri
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Rocco Pigneri a ajouté un commentaire,
As posted here (https://support.zendesk.com/hc/en-us/community/posts/203444126/comments/115000468407), it is taking longer for us to respond to our customers because they cannot attach documents that are giving them trouble. When might this solution be implemented?
Afficher le commentaire · Publication le 18 janv. 2017 · Rocco Pigneri
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Rocco Pigneri a ajouté un commentaire,
We have already had customers ask how to attach our product's files to forum posts. In our previous forum, we were able to use this feature to help clients share work with each other and also to promulgate official responses--including examples--to customer questions. Is this item on the roadmap yet? If it is, when will it be delivered?
Thank you!
Afficher le commentaire · Publication le 31 oct. 2016 · Rocco Pigneri
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