Bell Chen
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Activité totale33
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Dernière activité
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Votes2
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Abonnements17
Aperçu des activités
Dernière activité effectuée par Bell Chen-
Bell Chen a ajouté un commentaire,
Hi Dane But i found the "image" icon only available for sign-in end user but not for "anyone". Is it expected behaviour? Thanks.
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Bell Chen a ajouté un commentaire,
Hi Dane My question is to make the ticket field can paste the Screenshot, not only fill the word, please check, thanks.
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Bell Chen a ajouté un commentaire,
Hi Brett Please find the link and screen below for our form, thanks. https://spscountrysupport.zendesk.com/hc/en-us User is not able to pasting the screen under description ticket field.
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Bell Chen a ajouté un commentaire,
Hi Brett We found another supplier who uses Zendesk and noticed on their form, they have an editor that allows for screenshot pasting like below. It would benefit both the end user. Could you help ...
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Bell Chen a ajouté un commentaire,
Hi Team How can we make the enduser form edit the description content as the same below, thanks.
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Bell Chen a ajouté un commentaire,
Hi Dion Could you clarify the ticket number or ticket link to me? Thanks.
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Bell Chen a ajouté un commentaire,
Hi Team Affected Branch: CNSHA, CNTSNVPN: ZScaler received request from FUO IT that work from home user failed to access to Zendesk is because Zendesk disabled 58.220.95.0/24 traffic is it possible...
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Bell Chen a ajouté un commentaire,
Yes to it. Without auto refresh, our tickets SLA will breach suddenly and out of control.
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Bell Chen a ajouté un commentaire,
Same issue also happen to us, when i manual click the refresh button. error occur below There was a problem retrieving additional information for tickets in this view. Please clarify how to auto...
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Bell Chen a ajouté un commentaire,
Cannot sign on with end user due to the helpcenter is no longer exist anymore. Please check how to fix and sign on sandbox?