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Robert Welch
Adhésion le 16 avr. 2021
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Dernière activité le 26 oct. 2021
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Dernière activité effectuée par Robert Welch
Robert Welch a ajouté un commentaire,
We have over 100 clients using Zen Desk to open / update tickets. Several have asked for a way to pull tickets from the Portal. This would be a welcome enhancement for us.
Afficher le commentaire · Publication le 19 mars 2019 · Robert Welch
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Robert Welch a ajouté un commentaire,
We just ran into an issue where we had an automated alert get truncated that had customer data on it. As a result, we missed notifying some of our customers and were put in a very uncomfortable position. Any type of visual indicator that a message is truncated is critical to us.
Afficher le commentaire · Publication le 05 févr. 2019 · Robert Welch
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