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Amanda

Adhésion le 16 avr. 2021

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Dernière activité le 01 févr. 2022

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Amanda a ajouté un commentaire,

Commentaire de la communauté Discussion - Tips and best practices from the community

Hi Brett! We could easily add tags to distinguish from east to west coast but the issue I'm running into is there is no automation for a text notification.

Afficher le commentaire · Publication le 02 déc. 2019 · Amanda

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Amanda a ajouté un commentaire,

Commentaire de la communauté Discussion - Tips and best practices from the community

I'm trying to set this up for use only on zendesk text tickets. Our main operations are on the east coast and wanting to reply but delay the sending of text responses for our west coast customers. Not being able to find a good way to do this. Any suggestions?

Afficher le commentaire · Publication le 25 nov. 2019 · Amanda

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Commentaire de la communauté Feedback - Ticketing system (Support)

Definitely could use this! For our company, we are often working on several different tabs/screens so popup notifications would be super useful! Please add!

 

Afficher le commentaire · Publication le 04 mai 2018 · Amanda

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