Amanda

1. Communauté
2. Feedback - Ticketing System (Support)
3. New Ticket Desktop Notification

Definitely could use this! For our company, we are often working on several different tabs/screens so popup notifications would be super useful! Please add!  

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• Amanda
• Création 4 mai 2018 20:43
• 1 vote

1. Communauté
2. Tips from users - Zendesk Suite
3. How to "Send Later" Using Automations

I'm trying to set this up for use only on zendesk text tickets. Our main operations are on the east coast and wanting to reply but delay the sending of text responses for our west coast customers. ...

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• Amanda
• Création 25 novembre 2019 18:50
• 0 vote

1. Communauté
2. Tips from users - Zendesk Suite
3. How to "Send Later" Using Automations

Hi Brett! We could easily add tags to distinguish from east to west coast but the issue I'm running into is there is no automation for a text notification.

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• Amanda
• Création 2 décembre 2019 16:59
• 0 vote