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Alexia Stemann Dahl Wolfhagen's Avatar

Alexia Stemann Dahl Wolfhagen

Adhésion le 16 avr. 2021

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Dernière activité le 25 oct. 2021

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Dernière activité effectuée par Alexia Stemann Dahl Wolfhagen

Alexia Stemann Dahl Wolfhagen a ajouté un commentaire,

CommentaireExplore recipes

i believe i followed the guide - but the numbers i am getting is too high to fit the actual time spent. 

It would be impossible for us to spend 778 hours on one client in 2020?

What am i doing wrong? I doublechecked my calculated metrics. 

Afficher le commentaire · Publication le 05 mars 2021 · Alexia Stemann Dahl Wolfhagen

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Alexia Stemann Dahl Wolfhagen a ajouté un commentaire,

Commentaire de la communauté Feedback - Reporting and analytics (Explore)

Whaaat? you can not do this? Why?

Afficher le commentaire · Publication le 25 janv. 2021 · Alexia Stemann Dahl Wolfhagen

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Alexia Stemann Dahl Wolfhagen a ajouté un commentaire,

Commentaire de la communauté Feedback - Help Center (Guide)

Once again, everything seems to be quite a hassle with Zendesk. Is there any reason not to give your users the option to reset votes?

Why? 
It's difficult to measure improvements in articles when they are already downvoted?

Why not just create a new article? 
Not an option, all old links, and macros referring to this article will break.  

What is the gain for Zendesk to set up all sorts of limitations for your users, instead of listening to your community feedback? 


Afficher le commentaire · Publication le 11 févr. 2020 · Alexia Stemann Dahl Wolfhagen

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