martin

1. Communauté
2. Tips from users - Zendesk Suite
3. Trigger recipe: Set priority based on keywords in incoming tickets

Is there an ability to add a comment text condition that looks for a string that includes a linefeed?I have automated email coming in to create tickets being created by a web form that sends this:P...

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• martin
• Création 14 août 2019 18:38
• 0 vote