Jeff Jones

Sadie,

I used Knowledge Print PDF Download Controls from the Marketplace.  It generates a block of Code to place into your help center which adds a button to download the knowledge base document to a PDF or download the full section to PDF. 

 

Hope that helps you!

 

Jeff

I only have about 155 articles, so it's not a lot of content.  I did end up getting it to pull in the categories using another web browser.  I found another solution that allowed me to embed the "Print to PDF" button inside of the knowledge base in the help center though, that seemed to work more effectively.

 

 

When I try to use this it does not load a list of my categories in Zendesk, it just spins on loading categories, has anyone else ran into this?

 

Jeff