Jonathan van der Bruggen

1. Communauté
2. Feedback - Ticketing System (Support)
3. Prioritize Bounced Email Notification

Posted this in another post a while ago, but I'm posting it here as well as I hope it will help some people. I took matters into my own hands and built a bounce notification system myself using Zap...

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• Jonathan van der Bruggen
• Création 7 août 2020 08:36
• 5 votes

1. Communauté
2. Feedback - Ticketing System (Support)
3. Notify agent if requester email is bounced or rejected

@Amber Yes, this was all done through the Zapier app integration with Zendesk AND Gmail. And yes, you'll need the monthly 20$ plan to get this to work. (But you might use Zapier for other automatio...

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• Jonathan van der Bruggen
• Création 11 novembre 2019 16:07
• 1 vote

1. Communauté
2. Feedback - Ticketing System (Support)
3. Notify agent if requester email is bounced or rejected

I recently took matters into my own hands and built a bounce notification system myself using Zapier. This was actually quite easy (no technical knowledge needed) since we relay incoming email over...

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• Jonathan van der Bruggen
• Création 11 novembre 2019 14:53
• 1 vote