Richard Brereton

1. Communauté
2. Feedback - Ticketing System (Support)
3. The option to ban IP addresses in ZenDesk Support (not Chat)

We are being spammed by someone that keeps changing email address but uses the same IP address so I would really like to block that IP address. They are using the offline contact form on our chat w...

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• Richard Brereton
• Création 24 août 2023 08:30
• 2 votes

1. Communauté
2. Feedback - Chat and Messaging (Chat)
3. Ability for admins to logout agents

Is there any update on this?

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• Richard Brereton
• Création 10 février 2020 12:17
• 2 votes

1. Communauté
2. Feedback - Chat and Messaging (Chat)
3. Ability for admins to logout agents

We need this as well. Sometimes agents forget to log-off at the end of the day/week and we need to be able to log them out without disabling them.

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• Richard Brereton
• Création 2 septembre 2019 14:32
• 0 vote