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Dan Greaves

Adhésion le 16 avr. 2021

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Dernière activité le 27 oct. 2021

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Dan Greaves a ajouté un commentaire,

CommentaireSalesforce integration

Ok, that's a good call and definitely something we can explore. If we decided that we didn't want to automatically have a Zendesk ticket created for all community posts, would the Help Center API provide endpoints for us to programmatically grab community posts data and pull it into Salesforce? Understanding, of course, that we would need to do some custom dev work on our side in SFDC.

Afficher le commentaire · Publication le 21 janv. 2021 · Dan Greaves

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Dan Greaves a ajouté un commentaire,

CommentaireSalesforce integration

I'm investigating an automated way of taking Posts data from the Gather platform and pushing it into Salesforce and associating it with contact/account records. Is that something that sounds possible using the Help Center API?

Afficher le commentaire · Publication le 20 janv. 2021 · Dan Greaves

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