Rob Meyers

1. Communauté
2. Feedback - Ticketing System (Support)
3. Remove dashboard updates once ticket is viewed

+1

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• Rob Meyers
• Création 12 octobre 2021 16:51
• 2 votes

1. Communauté
2. Feedback - Ticketing System (Support)
3. Dashboard "Updates to your tickets" mark checked

So, is this going to change?My agents have complained that recently the list does not clear itself anymore. It seems like this "recently updated" list might not function entirely the way it should. 

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• Rob Meyers
• Création 12 octobre 2021 16:31
• 0 vote

1. Communauté
2. Feedback - Help Center (Guide)
3. Help Center - improve 'was this article helpful' and allow user to leave reasons

I would love to see this built in as well. It would be a great feature to add a ticket form to an article.

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• Rob Meyers
• Création 18 juin 2019 23:47
• 2 votes