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João Siqueira
Adhésion le 15 avr. 2021
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Dernière activité le 05 juil. 2023
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Dernière activité effectuée par João Siqueira
João Siqueira a ajouté un commentaire,
I support the idea of allowing agents to provide feedback and rate our internal customers, who are also agents. Almost every company works like this. This is a problem since 2014, I think Zendesk could have a look upon this issue.
Afficher le commentaire · Publication le 04 juil. 2023 · João Siqueira
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João Siqueira a créé une publication,
Hello, I would like to know how to split tickets natively in Zendesk. We have used te Split n Close third part app, but now it's limited its features to premium users, meaning that we would have to pay $3.00 per month per agent just to keep splitting tickets.
I consider that this is a basic feature (others cheaper helpdesks have it built in) and ZD must have a solution for its clients.
Publication le 22 févr. 2021 · João Siqueira
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