Mike Davis
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Dernière activité
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Dernière activité effectuée par Mike Davis-
Mike Davis a ajouté un commentaire,
👋 Hi everyone! My name is Mike Davis and I'm the user group leader for the community manager user group. Here's a link to our chapter. A bit about meI'm the Digital Experience Manager at Workiva, a...
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Mike Davis a ajouté un commentaire,
Thanks for the hack, Ifra! I'll work with our team to see if that indeed solves our conundrum. Many thanks for the help.
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Mike Davis a ajouté un commentaire,
Hi Ifra Saqlain! Thanks for the follow-up. So my setup today is that User segment is set to Signed-in users and Who can manage posts? is set to Agents and Admins. I can't seem to prevent a signed-i...
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Mike Davis a créé une publication,
Restrict end users from posting to certain topics
Hi all! I'm struggling to find out if it is possible, and if so, how to restrict end users of your community from posting to certain topics. For example, we have a topic is setup to be visible to s...
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Mike Davis a créé une publication,
Benchmark CSAT for Product Feedback
Hi all! I was coming up short on Google searches and thought I'd ask in here to see what stuck. Here goes nothing... We are using our community site to take in product feedback, generating Zendesk ...
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Mike Davis a ajouté un commentaire,
@... Thanks! Huge fan, for sure.And thanks, I am on a Mac so your CTRL+Cmmd+Space hack is game changer for sure. Thanks much!
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Mike Davis a ajouté un commentaire,
This is a fantastic thread! I'm curious, how do you get these to render in your community post title and body of text?
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Mike Davis a ajouté un commentaire,
Hi Sandra! We currently use Gather and our R&D team highly utilizes JIRA. We are utilizing the OOTB JIRA integration with Zendesk which allows us to link a JIRA ticket to a Zendesk ticket. My proce...
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Mike Davis a ajouté un commentaire,
Great suggestion, Rona! Couldn't agree more. Would be a great add-on for sure.
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Mike Davis a ajouté un commentaire,
Thanks for the update, Oscar. We are just getting our feet wet with Zendesk Community and definitely would like to voice our desire to have this ability.Thanks!