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Donald

Adhésion le 15 avr. 2021

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Dernière activité le 03 oct. 2023

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Dernière activité effectuée par Donald

Donald a ajouté un commentaire,

Commentaire de la communauté Feedback - Reporting and analytics (Explore)

Any update on this?

Afficher le commentaire · Publication le 13 mars 2023 · Donald

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CommentaireUsing AI agents for messaging

Hi! I need help from creating bot work flow. I included "ask details" on the flow with three fields needed to be fill up by the end user but upon testing and trying it, the fields are not showing.

It skips the "ask details" and just proceed to the message. Can anyone help me with this?

Afficher le commentaire · Publication le 25 janv. 2023 · Donald

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CommentaireUsing legacy AI agent functionality

Hi, I remember before I was able to connect the workflow to facebook messenger. Now I noticed when the admin center interface was changed I cannot see that option anymore.

Afficher le commentaire · Publication le 02 févr. 2022 · Donald

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Commentaire de la communauté Feedback - Ticketing system (Support)

+1

Afficher le commentaire · Publication le 01 oct. 2021 · Donald

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Commentaire de la communauté Discussion - Tips and best practices from the community

Hi, I got this error after several successful fired actions via the automation.

{
  "error": "APIRateLimitExceeded",
  "description": "Ticket update API threshold exceeded"
}

Anyone has the idea how to resolve or prevent this using this use case?

Afficher le commentaire · Publication le 10 sept. 2021 · Donald

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Commentaire de la communauté Discussion - Tips and best practices from the community

Hi Blanca,

Appreciate your feedback. It worked after some revision on the conditions of my automation. I just noticed that sometimes it took more than an hour or two from the scheduled notification to notify end-user. There's also this on instance of having multiple actions in one automation together with this target, when it was executed the target notification to facebook did not fire but the others were ok. 

Afficher le commentaire · Publication le 09 sept. 2021 · Donald

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Commentaire de la communauté Discussion - Tips and best practices from the community

Hey @Andreas

This article really a big help.

Just want to clarify if this target action is only applicable in a Trigger?

Because I tried it in an Automation and it did not fire. So what I did was a combination of automation (setup a tag) & trigger (validate the tag then execute ng target action).

Afficher le commentaire · Publication le 07 sept. 2021 · Donald

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CommentaireExplore basics

Is there any comparison/documentation available between Explore Pro & Ent when it comes to its features and functionalities.

Afficher le commentaire · Publication le 30 juil. 2021 · Donald

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Commentaire de la communauté Q&A - Help center and community

Hello,

Can someone here has tried to make it 4 items per row?

Because I think the max by default is 3 only.

Thanks.

Afficher le commentaire · Publication le 04 mars 2021 · Donald

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Commentaire de la communauté Feedback - Sales CRM (Sell)

Hi Marie,

Generally users wanted to have custom format of numbering on deals that could start from any number they want. Inserting prefix at the beginning of the series is another thing.

The same applies to Leads as well.

Afficher le commentaire · Publication le 16 déc. 2020 · Donald

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