Sarah Anscombe
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Dernière activité
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Votes6
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Aperçu des activités
Dernière activité effectuée par Sarah Anscombe-
Sarah Anscombe a ajouté un commentaire,
The timestamps in the tickets is not matching up with that in the reports, depending on who runs them. Makes it difficult to marry up the data. Would be helpful if we could choose the timezone.
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Sarah Anscombe a ajouté un commentaire,
Could I ask if there has been any progress with this?It would be helpful, even just to be able to engage with our customers by name. Thanks
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Sarah Anscombe a ajouté un commentaire,
Following - as this would be helpful for us too.
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Sarah Anscombe a ajouté un commentaire,
Hi - this does not actually give the customer's location. I was sent this response: Hi Sarah, Thank you for your response! I checked with one of our Explore experts on this and unfortunately this i...
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Sarah Anscombe a créé une publication,
Reporting on Customer location.
RéponduWithin Insights, a map is provided showing where tickets are generated from. This data cannot be exported and is not provided in text anywhere. There is also no option within Explore to report on t...