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Robert De La O
Adhésion le 15 avr. 2021
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Dernière activité le 04 avr. 2023
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Dernière activité effectuée par Robert De La O
Robert De La O a ajouté un commentaire,
Support has told us that this is no longer prioritized. Is that true? If so, very unfortunate as we were waiting for this feature.
Afficher le commentaire · Publication le 04 avr. 2023 · Robert De La O
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Robert De La O a ajouté un commentaire,
This is something new that just started happening to our tickets as well after over a year of using Answer Bot. We are having to exclude certain customers from Answer Bot now as a result.
Afficher le commentaire · Publication le 21 mars 2022 · Robert De La O
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Robert De La O a ajouté un commentaire,
We leverage saml to provision users and when an employee leaves it automatically suspends them (though we as admins don't always know this). It would be nice to have a filter on the team view to filter team members who are suspended so we can downgrade them.
Afficher le commentaire · Publication le 01 oct. 2021 · Robert De La O
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Robert De La O a ajouté un commentaire,
Agree with all of the above. We really need to be able to edit the organization on a closed ticket. We had tickets that were misassigned and we want to be able to correct this inaccuracy.
Afficher le commentaire · Publication le 12 avr. 2021 · Robert De La O
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Robert De La O a ajouté un commentaire,
Agreed this is important for us as well.
Afficher le commentaire · Publication le 05 mars 2021 · Robert De La O
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