Chris Fassano
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Activité totale161
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Dernière activité
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Abonné à0 utilisateur
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Votes82
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Abonnements47
Aperçu des activités
Dernière activité effectuée par Chris Fassano-
Chris Fassano a ajouté un commentaire,
Does Zendesk require the external_id to be unique among all other external_id's in Zendesk?
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Chris Fassano a ajouté un commentaire,
Hi Zendesk team,Would be great if we could get an update on this.We just hit a roadblock on a project because Zendesk webhooks don't allow for custom headers.
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Chris Fassano a créé une publication,
List Groups API excludes deleted groups
I noticed that the List Groups API has a boolean field indicating if the group is deleted or not. But the API only lists groups if deleted = false. Is there a way to have it list all groups, regard...
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Chris Fassano a ajouté un commentaire,
Anton de Young - Are we able to delete SSO configurations? I don't see an option for that in the UI.
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Chris Fassano a ajouté un commentaire,
Molekule - We do use this app. But it's only helpful for hiding field values from agents. It doesn't hide field values from customers on the ticket submission form. This is why I have two product f...
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Chris Fassano a ajouté un commentaire,
Chris Koboldt - Thank you!
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Chris Fassano a ajouté un commentaire,
Shayan Moussawi - The article explicitly says otherwise. What am I missing?
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Chris Fassano a ajouté un commentaire,
Meg Gunther - Are you referring to the removal of the ability to sort tickets by subject? That's only for the user profile page. Not ticket views. You'll still be able to sort ticket views by subje...
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Chris Fassano a ajouté un commentaire,
"Files that are uploaded and attached to tickets in the help center Customer Portal are scanned for malware and hidden from all users if malware is detected. Currently, admins can't override the ma...
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Chris Fassano a ajouté un commentaire,
Salim Moumouni - I use the "Ticket is created" condition. You would only want to use "Ticket is updated" as a condition if you want the trigger to fire for updates that occur after ticket creation....