Patrick Harland-Lee
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Dernière activité effectuée par Patrick Harland-Lee-
Patrick Harland-Lee a ajouté un commentaire,
This would be a great addition and would help us be more efficient when providing links to answers/discussions to clients!
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Patrick Harland-Lee a ajouté un commentaire,
I for one am becoming a Community Moderator in addition to my normal job, so I don't have time to deal with tickets and emails related to this. What I would love is a dashboard that shows me a list...
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Patrick Harland-Lee a ajouté un commentaire,
I'd be cautious about turning on Community without any kind of spam filter as well... is this something Zendesk is planning?
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Patrick Harland-Lee a ajouté un commentaire,
We'd also love this as we want to be able to moderate any users that create an account with inappropriate details.
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Patrick Harland-Lee a ajouté un commentaire,
Hey Nicole, any updates on this? I guess there were some surprises in the dev process 😛
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Patrick Harland-Lee a créé une publication,
Moderate Only New Posts, Not Comments
We want to only approve new Posts, but we want every comment to be added instantly (otherwise we'll be creating too much work for ourselves). Is there a way (or could an enhancement be raised) to i...
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Patrick Harland-Lee a ajouté un commentaire,
+1 for this request as well. At the moment we're having to ask our developers to use the Talk API to automatically set our status to away when we lock or shutdown our computers since it doesn't cur...
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Patrick Harland-Lee a ajouté un commentaire,
+1 for this, we need a way to notify the agent that there's something about the organization that separates the workflow of all tickets coming in from them compared to other organizations. Though I...