Pete Holborow
-
Activité totale44
-
Dernière activité
-
Membre depuis
-
Abonné à0 utilisateur
-
Abonnés0 utilisateur
-
Votes19
-
Abonnements10
Commentaires
Votes sur l’activité pour Pete Holborow-
+1000. Historical reporting on a ticket's journey is a must.
-
I would also very much like this functionality.
-
Adding my voice to this being a requirement. Some form of historical tracking for ticket assignment is needed.
-
Finally! Excited to see how this feature will be implemented.
-
Totally agree with Terry, I really want to move to Explore but I keep finding things that GoodData does better, or that Explore doesn't do at all (another example is the seemingly hard coded limit ...
-
@... are you aware of this work around? https://support.zendesk.com/hc/en-us/articles/360022372293-Explore-recipe-Configuring-clickable-links-to-tickets It's annoying that you have to use a workaro...
-
Adding my voice to this as a desired feature.
-
Totally agree with all of these points.
-
Adding my voice for code samples as a requirement. You do it in the ticket editor, why not in the Guide editor?
-
@Dan I was in the same session and asked a Zendesk member if they were planning to enable this feature in their own CSat surveys. I was given the impression that they were considering it but perhap...