Michael Conaghan

Activité totale

78
Dernière activité

27 octobre 2021 18:58
Membre depuis

15 avril 2021 15:27
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0 utilisateur
Abonnés

0 utilisateur
Votes

20
Abonnements

45

Aperçu des activités

Dernière activité effectuée par Michael Conaghan

Michael Conaghan a ajouté un commentaire, 2 août 2021 03:13
Hi team,I may be seeing things, but I believe I received a scheduled email - that included the entire dashboard... with the many tabs, all incorporated into one pdf ;o. Plus the other options. Can ...
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- Michael Conaghan
- Création 2 août 2021 03:13
- 0 vote
Michael Conaghan a créé une publication, 29 juin 2021 05:08
Highlighted: "Feature request: Ability to schedule a single report from a dashboard which contains reports across multiple tabs."
1. Communauté
2. Feedback - Reporting and analytics (Explore)
Community needs to get behind this ASAP imo: https://support.zendesk.com/hc/en-us/community/posts/360043677634-Feature-request-Ability-to-schedule-a-single-report-from-a-dashboard-which-contains-re...
- Michael Conaghan
- Création 29 juin 2021 05:08
- 1 abonné
- 0 commentaire
- 2 votes
Michael Conaghan a ajouté un commentaire, 29 juin 2021 05:00
OMG yes. How is this not a function already? I find it incredibly hard to believe. I will basically need to make a new dashboard for every single report I want to schedule. Crazy. e.g. Online CS ...
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- Michael Conaghan
- Création 29 juin 2021 05:00
- 1 vote
Michael Conaghan a ajouté un commentaire, 5 mai 2021 06:56
No idea why "email" IS "X" does not work. What I have done - given we have light agents... IF REQUESTER IS "X" THEN... e.g. send email to Tier 2 (VIP Alert)
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- Michael Conaghan
- Création 5 mai 2021 06:56
- 1 vote
Michael Conaghan a ajouté un commentaire, 11 février 2021 00:18
Hi Toby,That's what I thought. Thanks. Re: "If this isn't working for you then we can take a look in the ticket you're submitting."= Have submitted with documentation. Cheers.
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- Michael Conaghan
- Création 11 février 2021 00:18
- 0 vote
Michael Conaghan a ajouté un commentaire, 10 février 2021 05:53
Issue is still outstanding, no resolutions.Creating a ticket.
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- Michael Conaghan
- Création 10 février 2021 05:53
- 0 vote
Michael Conaghan a ajouté un commentaire, 20 janvier 2021 22:00
Yes. In a round about way. I have a private slack channel with Zendesk integrated. "Private Internal Notes". So any side convo's there don't notify anyone.
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- Michael Conaghan
- Création 20 janvier 2021 22:00
- 0 vote
Michael Conaghan a ajouté un commentaire, 20 janvier 2021 07:54
Re: "I think this is a misunderstanding.The mail will usually only contain the last of your messages." = It has previously contained EVERYTHING. As far as I'm aware. Perhaps it was in EAP, then i...
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- Michael Conaghan
- Création 20 janvier 2021 07:54
- 0 vote
Michael Conaghan a ajouté un commentaire, 20 janvier 2021 04:56
"All of the recipients on the side conversation receive an email notification with your message. The message being replied to is included as quoted content on outgoing emails." I believe this is ...
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- Michael Conaghan
- Création 20 janvier 2021 04:56
- -1 votes
Michael Conaghan a ajouté un commentaire, 4 mai 2020 02:12
Hi,We absolutely need MS Teams integration asap[!]
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- Michael Conaghan
- Création 4 mai 2020 02:12
- 1 vote