
Aleksandra Budnik
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Dernière activité effectuée par Aleksandra Budnik-
Aleksandra Budnik a ajouté un commentaire,
Hi @... thank you for your feedback. Do we have that option for ZenDesk Support? I only see the tips related to ZenDesk Sell (here https://support.zendesk.com/hc/en-us/articles/360059994253-How-do-...
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Aleksandra Budnik a ajouté un commentaire,
@... maybe I will ping you as you look like a guy that knows how the stuff works around here. I'm in a need of those older tickets tbh.
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Aleksandra Budnik a ajouté un commentaire,
Hi ZenDesk Support!Hi. I was searching for the Archive of my conversation history found this thread. But I am still not able to get the data. I tried to set up the filter for 2280h-old closed ticke...
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Aleksandra Budnik a ajouté un commentaire,
Is there a way to organize a call with a person who can guide me on how to use it? Or maybe someone can remotely check my settings from the ZenDesk crew.
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Aleksandra Budnik a ajouté un commentaire,
Thank you very much for your prompt reply, Brett.To be honest, I did not. However, today I gave it a try. I have used these settings https://support.zendesk.com/hc/en-us/articles/203662186-About-th...
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Aleksandra Budnik a créé une publication,
Broken Satisfaction survey CSAT
RéponduI have set up the Customer Feedback (Satisfaction check). It states (here https://support.zendesk.com/hc/en-us/articles/203662256-Using-CSAT) that when we make the ticket 'solved' the user gets a m...