Carter Glascock

1. Communauté
2. Feedback - Ticketing System (Support)
3. Allow Agents (Staff) to Edit Organization(s) on their own Profile

Our use case would be different, but I agree that a re-thinking of permissions/access to Organizations and End Users needs to be done for various agents and groups; we, too, have a bottleneck aroun...

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• Carter Glascock
• Création 17 mars 2021 20:51
• 0 vote

1. Communauté
2. Feedback - Ticketing System (Support)
3. SMTP Email delivery method

Upvoting this; our email signature platform misses out on this feature. Given that Zendesk does not support HTML formatting for all outbound correspondence, restricts how our email communication is...

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• Carter Glascock
• Création 21 décembre 2020 18:03
• 0 vote