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Ad Astra Support

Adhésion le 15 avr. 2021

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Dernière activité le 27 déc. 2023

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Dernière activité effectuée par Ad Astra Support

Ad Astra Support a ajouté un commentaire,

Commentaire de la communauté Discussion - Tips and best practices from the community

How exactly do I blank out the date of the custom ticket field once the reminder date is reached if we can not add an action on the automation to "set to a specific date" to a blank field? So many people have said they get an error, but not seeing a solution. 

Afficher le commentaire · Publication le 15 sept. 2022 · Ad Astra Support

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Commentaire de la communauté Feedback - Ticketing system (Support)

I’m not able to access the link as well.

Afficher le commentaire · Publication le 09 juin 2022 · Ad Astra Support

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CommentaireMore integrations

What is the Invocation ID on the Activity tab of the HubSpot Integration webhook?  

Afficher le commentaire · Publication le 26 avr. 2022 · Ad Astra Support

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Commentaire de la communauté Feedback - Ticketing system (Support)

I agree with this as well!

Afficher le commentaire · Publication le 22 avr. 2022 · Ad Astra Support

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CommentaireManaging your email

I am also interested in Micheál McArdle comment/question, can someone at Zendesk, please respond? 

Afficher le commentaire · Publication le 05 avr. 2022 · Ad Astra Support

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CommentaireWeb Widget (Classic) documentation

Is it possible to add a hyperlink to the web widget? We would like a link to our ticket submission best practices article to show up somewhere on the ticket form.

Afficher le commentaire · Modification le 14 mars 2022 · Ad Astra Support

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CommentaireHow to fix issues with the community forum

Nazir Kabbani

I found 2 posts in the product feedback section that we can upvote to have notifications sent when articles are updated. I have upvoted both articles. 

Follow article feature to notify users of article content updates

Notifications for updated content in articles

Afficher le commentaire · Publication le 22 févr. 2022 · Ad Astra Support

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CommentaireEnd-user guide for Help Center

I found 2 posts in the product feedback section that we can upvote for this functionality. I have upvoted both articles. 

Follow article feature to notify users of article content updates

Notifications for updated content in articles

Afficher le commentaire · Publication le 22 févr. 2022 · Ad Astra Support

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CommentaireEnd-user guide for Help Center

I agree with support admin!

Afficher le commentaire · Publication le 21 janv. 2022 · Ad Astra Support

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Commentaire de la communauté Feedback - Help Center (Guide)

I agree!

Afficher le commentaire · Publication le 20 déc. 2021 · Ad Astra Support

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