Administration Account
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Publications
Votes sur l’activité pour Administration Account-
Add categories (subviews, dropdown view) function to Views
PLEASE VOTE IF YOU NEED CATEGORIES (SUBVIEWS, DROPDOWN VIEW IN VIEWS Currently, the first 12 shared views are accessible in the Views list. Which might not be enough if you need more subviews/cate...
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Add formatting (rich text editor) to dynamic content
Non planifiéePLEASE VOTE IF YOU NEED FORMATTING IN DYNAMIC CONTENT SECTION The rich text editor could be available in dynamic content section with the following features: Increase/decrease heading style Bold ...
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Expand the limit of Facebook Pages integration
PLEASE VOTE IF YOU NEED TO EXPAND THE LIMIT OF FACEBOOK PAGES INTEGRATION Currently, Support Suite accounts are eligible for 15 Facebook Pages with private messages. According to this article. Wher...
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Is it possible to hide ticket forms in guide for signed in users based on a user's segement or tag?
Hi there, Our signed in Guide users have multiple user segments, for example "segment_a", "segment_b", "segment_c". There is also multiple forms that are relevant only to a particular segment and s...
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Fill Name and Email in Messaging Chat via API (mobile app related)
Hi there, I'm wondering maybe somebody has the solutions for a proper Messaging chat integration where end-user email would be visible to agents. I'm going to write what I have discovered during ...