Chaz Spahn

1. Communauté
2. Feedback - Help Center (Guide)
3. Follow article feature to notify users of article content updates

+1 for us. We have articles that address our product's compatibility with other products and their versions. Every time that we test out a new version of their product with ours, we update the appr...

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• Chaz Spahn
• Création 11 octobre 2021 19:16
• 1 vote

1. Communauté
2. Feedback - Help Center (Guide)
3. Embed a PDF in Help Center articles

In my opinion, this article should not be marked Answered. The original request was a way to embed a pdf - without having to code - like we could when the pdf was an asset. Various solutions provi...

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• Chaz Spahn
• Création 27 mai 2021 18:20
• 0 vote

1. Communauté
2. Feedback - Ticketing System (Support)
3. Recover (soft) deleted user

I completely agree with the previous comments. This is really a critical feature to properly administrate this database and UI. Having suspended users being displayed in the UI everywhere that you ...

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• Chaz Spahn
• Création 27 mars 2021 21:16
• 3 votes

1. Communauté
2. Feedback - Ticketing System (Support)
3. Attachments on Organizations

+1 like others above, we have the need to store license keys for each org. 

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• Chaz Spahn
• Création 31 juillet 2018 13:40
• 2 votes

1. Communauté
2. Feedback - Help Center (Guide)
3. Help Center Article Editor needs to support (easy) source code formatting

Hey Ryan, Sorry to report but neither of the links you just sent are working. One gives a 404 and the other requires authorization to Z3N.  

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• Chaz Spahn
• Création 18 juillet 2018 13:41
• 0 vote

1. Communauté
2. Feedback - Help Center (Guide)
3. Help Center Article Editor needs to support (easy) source code formatting

Zendesk uses a modified version of TinyMCE. They CHOSE to strip out functionality. Right on Tiny's homepage...

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• Chaz Spahn
• Création 11 juillet 2018 16:53
• 1 vote

1. Communauté
2. Feedback - Help Center (Guide)
3. Embed a PDF in Help Center articles

I am not an expert but the trick for me was HOW I shared the google doc. My iframe line looks like the following and it works perfectly. <p><iframe src="https://drive.google.com/file/d/168c-bglQMZ5...

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• Chaz Spahn
• Création 6 juin 2018 13:35
• 0 vote

1. Communauté
2. Feedback - Help Center (Guide)
3. Embed a PDF in Help Center articles

I know that this is an old article but I am hoping to revive it, rather than create a new discussion. I used to be able to accomplish this easily enough by uploading the PDF into theme assets and t...

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• Chaz Spahn
• Création 15 mars 2018 14:41
• 0 vote

1. Communauté
2. Feedback - Help Center (Guide)
3. Help Center Article Editor needs to support (easy) source code formatting

+1 for Code Samples. This will be a great first step. But what we really need is custom style creation and selection. I have a need for Notes, Warning, Error, and Code. At this point, we are statin...

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• Chaz Spahn
• Création 27 février 2018 19:11
• 3 votes

1. Communauté
2. Feedback - Ticketing System (Support)
3. dark theme

+1

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• Chaz Spahn
• Création 1 février 2018 20:37
• 2 votes