Louis Evangelista
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Dernière activité
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Abonnements11
Aperçu des activités
Dernière activité effectuée par Louis Evangelista-
Louis Evangelista a ajouté un commentaire,
This is True.
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Louis Evangelista a ajouté un commentaire,
Yes it would help in agent metrics and KPI for time tracking.
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Louis Evangelista a créé une publication,
Ability to see when metric is created or last updated?
RéponduHi, Using insights before there is a way to list and sort out all the metrics. In explore I do not see a way or a view where you can see when the metric was created or last updated. Is this somethi...
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Louis Evangelista a ajouté un commentaire,
This worked for me! Thank you for sharing!
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Louis Evangelista a ajouté un commentaire,
Hi Devan, How can you make "Title shown to end users" appear different on other forms? i.e. Form 1: Subject = Topic of your request Form 2: Subject = Issue Form 3: Subject = Short Summary Thanks,...
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Louis Evangelista a ajouté un commentaire,
+1
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Louis Evangelista a ajouté un commentaire,
Needed this feature too. It will really help and not let you loose track of CCs items. Not good when you loose track.
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Louis Evangelista a ajouté un commentaire,
Thanks Anna! Any update on this request from ZenDesk?
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Louis Evangelista a ajouté un commentaire,
We need this