Recherches récentes
Pas de recherche récente
Rachel
Adhésion le 15 avr. 2021
·
Dernière activité le 16 oct. 2021
Suivis
0
Abonnés
0
Activité totale
5
Votes
0
Abonnement
1
APERÇU DES ACTIVITÉS
BADGES
ARTICLES
PUBLICATIONS
COMMENTAIRES DE LA COMMUNAUTÉ
COMMENTAIRES SUR L’ARTICLE
APERÇU DES ACTIVITÉS
Dernière activité effectuée par Rachel
Rachel a ajouté un commentaire,
Thank you @... - Can we also get the products ordered back to the initial app page? It's making returns when the customer has multiple orders fairly time consuming.
Afficher le commentaire · Publication le 17 janv. 2021 · Rachel
0
Abonnés
0
Votes
0
Commentaire
Rachel a ajouté un commentaire,
Hi @... - Is there an ETA on when this will be fixed? The incessant click-thrus is really inefficient and causing workflow jams. Thank you!
Afficher le commentaire · Publication le 14 janv. 2021 · Rachel
0
Abonnés
0
Votes
0
Commentaire
Rachel a ajouté un commentaire,
Thank you @... for the response!
I do see the additional order data could be helpful, but having the items ordered AND the tracking number easily visible before clicking through to order details would be most important.
If the user has to click through to 'order details' within Zendesk, it's not any fewer clicks that clicking through to view to the order in Shopify.
Afficher le commentaire · Publication le 13 janv. 2021 · Rachel
0
Abonnés
1
vote
0
Commentaire
Rachel a créé une publication,
The new update is terrible - I can't see what the customer ordered right next to the ticket without clicking through. Please change this back ASAP.
Publication le 13 janv. 2021 · Rachel
1
Abonné
7
Votes
15
Commentaires