Вячеслав Скорбеж
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Dernière activité effectuée par Вячеслав Скорбеж-
Вячеслав Скорбеж a ajouté un commentaire,
1) The feature is switching to English sometimes while the tickets are in French + (only Ukrainian in our case) 4) Sometimes the summary is way too long and full of unuseful information so it's ...
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Вячеслав Скорбеж a ajouté un commentaire,
Why do you limit supported languages? ChatGPT has many languages out of the box, including Ukrainian.
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Вячеслав Скорбеж a ajouté un commentaire,
Who's already had a chance to try these features? We've applied, but there's been no response. Tobias Hermanns I totally agree that it's a great use case for chat gpt. I asked during Minich Zendes...
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Вячеслав Скорбеж a ajouté un commentaire,
We're on Enterprise plan and don't use the Article recommendations feature because Ukrainian language is not supported. So we use Zendesk bots for greetings and routing mostly. And have to pay for ...
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Вячеслав Скорбеж a ajouté un commentaire,
Please add Ukrainian language support 🙏
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Вячеслав Скорбеж a ajouté un commentaire,
Jonathan Aniano Are there any updates on all the concerns raised in the thread? In our case, we are wondering how much the new pricing policy affects our costs and how Zendesk now looks compared to...
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Вячеслав Скорбеж a ajouté un commentaire,
Hi Lisa Tam Our help center is in Ukrainian. The bot needs initially understand Ukrainian to advise articles. Therefore, it is a feature request that the Ukrainian was here
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Вячеслав Скорбеж a ajouté un commentaire,
Yes, we're awaiting formatting options for messaging channels as we can do in any messenger we use to chat with friends 🙏
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Вячеслав Скорбеж a ajouté un commentaire,
Barry Neary Yes I'm interested. Please check your email 👻
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Вячеслав Скорбеж a ajouté un commentaire,
Hi Barry Neary, Is there any certainty when Zendesk is releasing new features like routing of re-opened chats based on agent status (online, offline, etc.) and routing of so-called inactive chats?