Slava Skorbezh
Head of customer service in social media, chat and video chat Alfa-Bank Ukraine
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Activité totale165
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Dernière activité
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Membre depuis
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Votes81
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Commentaires
Activité récente par Slava Skorbezh-
Yes, we're awaiting formatting options for messaging channels as we can do in any messenger we use to chat with friends 🙏
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Barry Neary Yes I'm interested. Please check your email 👻
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Hi Barry Neary, Is there any certainty when Zendesk is releasing new features like routing of re-opened chats based on agent status (online, offline, etc.) and routing of so-called inactive chats?
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More thoughts 😇 4. When we began planning for this change, one of the things we considered was current usage. We wanted to find a limit that would allow a majority of customers to use the tool wit...
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Hi Jonathan Aniano Thank you for not ignoring the comments and even trying to respond to them. When Flow Builder was first announced with messaging in 2021, we communicated that it would be unm...
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Has Zendesk ever claimed that Answerbot functions are temporarily free of charge? If not, such a radical change in billing violates our expectations as a client. The 1000 MAU included even in the ...
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Are there plans to add this functionality to the Messaging and SunCo web widgets?
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Hi Barkha Bhatia. Now everything is okay. Thanks a lot!
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Hi Barry Neary It's very cool that this feature could be released in Q1. We need it, too.
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Hi Barkha Bhatia Today is November, 15, and still the same situation 😬