Slava Skorbezh

1. Communauté
2. Developer - Zendesk SDKs

Everybody knows that self-service is a king. Zendesk Guide is a great product but only if we're talking about web. It seems that help center features in mobile SDKs have never got any noticeable im...

• Slava Skorbezh
• Modifié 13 décembre 2021 07:33
• 2 abonnés
• 2 commentaires
• 1 vote

1. Communauté
2. Feedback - Developer Platform

Hi, it’d be great to add Signal as a new SunCo channel

• Slava Skorbezh
• Création 16 juillet 2021 06:14
• 3 abonnés
• 2 commentaires
• 1 vote

1. Communauté
2. Feedback - Chat and Messaging (Chat)

In Messaging we can’t rename ticket subject like we used to in legacy Support. Zendesk support told us (ticket #6505681) that “At this very moment, this is an expected behaviour. This is already be...

• Slava Skorbezh
• Création 14 juin 2021 11:08
• 5 abonnés
• 1 commentaire
• 3 votes

1. Communauté
2. Feedback - Help Center (Guide)

Great feature request, I’ve taken it here.  Is it possible for a Guide user who is logged in to be able to bookmark articles to read later? Ideally, I'd like each user to be able to compile their o...

• Slava Skorbezh
• Création 6 janvier 2021 09:24
• 8 abonnés
• 3 commentaires
• 8 votes