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Celicia Fiedler
Adhésion le 15 avr. 2021
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Dernière activité le 22 oct. 2021
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Dernière activité effectuée par Celicia Fiedler
Celicia Fiedler a créé une publication,
Publication Feedback - Reporting and analytics (Explore)
Our reports need to include ticket comments, at the very least the first ticket comment submitted by the customer. Will Explore include actual ticket comments?
If a customer is submitting a complaint about an airport terminal, our management team wants to review the the comments to see what needs to be addressed. Comments must be included in our reports.
Insights did not have this option. Was this fixed in Explore?
Publication le 05 déc. 2018 · Celicia Fiedler
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