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Jane Fleming

Adhésion le 15 avr. 2021

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Dernière activité le 21 mars 2024

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Jane Fleming a ajouté un commentaire,

Commentaire de la communauté Feedback - Ticketing system (Support)

Agree totally with both your points:

ORDER OF MESSAGES IS NOW CONFUSING

A DROPDOWN TAKES MORE TIME TO USE THAN BUTTONS

but it's the order that is the major problem.

Also, much prefer the input box at the top of the screen, not at the bottom.

Afficher le commentaire · Publication le 21 mars 2024 · Jane Fleming

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Jane Fleming a ajouté un commentaire,

Commentaire de la communauté Feedback - Ticketing system (Support)

We don't like the new layout at all either.

Want the composer box were it was - at the top and the previous comments with the newest at the top. Just like it was before.

 

Afficher le commentaire · Publication le 21 mars 2024 · Jane Fleming

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Jane Fleming a ajouté un commentaire,

Commentaire de la communauté Feedback - Ticketing system (Support)

I too very much doubt there will ever be any action on this. Zendesk do not appear to have any interest in the matter.

Afficher le commentaire · Publication le 19 sept. 2023 · Jane Fleming

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