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Luke Hutchings
Adhésion le 15 avr. 2021
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Dernière activité le 30 août 2022
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Dernière activité effectuée par Luke Hutchings
Luke Hutchings a ajouté un commentaire,
I also agree with Catherine Bostwick. @ mentioning someone as a light agent to at least add them as a follower seems to be an expected functionality. It would be helpful for our team for sure.
Afficher le commentaire · Publication le 30 août 2022 · Luke Hutchings
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Luke Hutchings a ajouté un commentaire,
The issue continues to grow for our team. We cycle through products often.
Afficher le commentaire · Publication le 29 août 2022 · Luke Hutchings
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Luke Hutchings a créé une publication,
Please allow for some kind of reference to the post the end-user is referencing. For example, a person sends an IG message saying hey, where can I get this? Referencing a story post that is not visible in the ticket.
Publication le 26 mai 2022 · Luke Hutchings
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Luke Hutchings a ajouté un commentaire,
The ability to deactivate fields is becoming more and more of a necessity as time passes. Please make this a priority as it's becoming very time-consuming to manage this.
Afficher le commentaire · Modification le 29 août 2022 · Luke Hutchings
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Luke Hutchings a ajouté un commentaire,
This would also be very helpful for us. Our sales quality team uses this app relatively often to interact with tickets.
These people are the liaison between our lab and sales team.
This team is often times working from the road and need to access all methods of communication through the support interface especially including side conversations because this is how we interact with sales team members regarding quality concerns.
Afficher le commentaire · Publication le 16 mai 2019 · Luke Hutchings
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