Zendesk Admin (Light Agent)
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Dernière activité effectuée par Zendesk Admin (Light Agent)-
Zendesk Admin (Light Agent) a ajouté un commentaire,
Yes to all of this! Building out the audit log to include User / Organization changes and to be searchable would help tremendously. Not only would it help us, but it would also help your team trou...
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Zendesk Admin (Light Agent) a ajouté un commentaire,
We are having many issues with this as well. Has anyone else experienced where the customer IS CC'd, but their comments still sometimes come through internal? I have seen this happen many times and...