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Tiffany King
Adhésion le 15 avr. 2021
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Dernière activité le 23 sept. 2024
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Dernière activité effectuée par Tiffany King
Tiffany King a ajouté un commentaire,
Hi this is not showing up for our instance yet. Can I get the status of this? Thanks.
Afficher le commentaire · Publication le 23 sept. 2024 · Tiffany King
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Tiffany King a ajouté un commentaire,
This isn't working for our instance. Can you check on the status of this? Thanks.
Afficher le commentaire · Publication le 23 sept. 2024 · Tiffany King
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Tiffany King a ajouté un commentaire,
Hi @...,
Can I get someone to look at my comment from above? https://support.zendesk.com/hc/en-us/articles/360036483394/comments/1260800310149
Hi,
I just installed the ticket field manager and our desire is to only hide the "requester" field from specific groups.
I've configured the app based on the instructions but all agents regardless of what group they're in can still see and edit the requester field when creating a new ticket on the agent interface.Thanks for your help!
Afficher le commentaire · Publication le 29 avr. 2021 · Tiffany King
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Tiffany King a ajouté un commentaire,
Hi,
I just installed the ticket field manager and our desire is to only hide the "requester" field from specific groups.
I've configured the app based on the instructions but all agents regardless of what group they're in can still see and edit the requester field when creating a new ticket on the agent interface.
Here are the settings :
Thanks for your help!
Afficher le commentaire · Publication le 11 mars 2021 · Tiffany King
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