Bianca Mayer

1. Communauté
2. Feedback - Ticketing System (Support)
3. Communicating with users about internal comments vs. public comments from email replies

It would be very appreciated of the users to change the color for comments of requester which was not part of the conversation. The color is the same like internal notice and this makes agents conf...

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• Bianca Mayer
• Création 6 février 2020 06:45
• 1 vote

1. Communauté
2. Feedback - Ticketing System (Support)
3. Remove Follower and/or CC for ticket update per trigger/automation action

Thank you very much @..., we will check that at our end!    Bianca

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• Bianca Mayer
• Création 16 avril 2020 13:13
• 0 vote